Getting In

Frequently Asked Questions

General Questions
Ticket Questions
Getting In
Venue
T&Cs

WHERE IS THE CLUB?

We are located in the heart of Mayfair at The Loop, 19 Dering Street, London W1S 1AH

WHAT ARE YOUR OPENING HOURS?

  • Bootleg by Carwash is every Thursday from 8pm until 1am
  • Bottomless Brunch by Carwash is every Saturday from midday until 4pm
  • Cocktail Masterclass by Carwash is every Saturday from 4pm to 6pm
  • Casper’s Restaurant is every Saturday from midday until 10pm
  • Boom by Carwash is every Saturday from 9pm until 3am
  • Carwash main room is every Saturday from 9pm until 3am

WHAT MUSIC DO YOU PLAY?

Our Carwash recipe is a tasty combination of disco classics and remixes. With our funky and sassy DJs and a great crowd, Carwash is the ideal place to celebrate and cut some serious dance moves.

Every Thursday we kick off the party with Bootleg! We go re-mix and re-edit crazy by bringing original disco tracks back to life with a clever mix of samples, filters and grooves that will just make you want to keep on dancing.

In the Carwash main room every Saturday our vibrant soundtrack is a unique blend of disco, upbeat funk, soulful classics, old skool hip hop, shaken and stirred with generous doses of the latest in nu-disco hits for a contemporary and fresh feel.

Our 2nd room, with its nu-disco, funky house tunes and club anthems, is the perfect accompaniment.

I HAVE A GENERAL ENQUIRY, WHO DO I CONTACT?

Call us on 020 4558 7944 or email hello@carwash.co.uk

IS THERE A DRESS CODE?

On Saturday's we are the UK’s most outrageous, flamboyant, and insane fancy dress party! It’s time to get creative.

After 3 decades of decadent glamour and out-and-out absurdity, Carwash has come of age once again with fashion’s spotlight firmly back on high-voltage glitter and sparkle. Capturing the hedonistic spirit of decades past, Carwash is the hottest place to channel the independent spirit of the 70s, 80s, 90s or 00s.

Mix and match the high street with car boot finds, hire from a costume shop or make it yourself. Come in your own style, clash the decades or create something fabulously absurd.

Express yourself in electric colours, jump to the beat in sequin jumpsuits, shake your body in neon gym wear, blame it on the boogie in Miami Vice suits, or use it up and wear it out in high tops and gold rope chains.

For more costume ideas have a peek at our Pinterest page here for dress up tips.

IS THERE DISABLED ACCESS?

Unfortunately, with 3 floors and tight staircases, our venue isn’t perfect for disabled guests. If you have a question, then give us a call on 020 4558 7944.

CAN I TAKE PHOTOS IN THE CLUB?

Personal photos are permitted in the club. Unauthorised filming or photography of any kind at the club is strictly prohibited.

I’VE LEFT SOMETHING AT THE CLUB, WHAT DO I DO NEXT?

If you have lost an item, please contact our venue direct on 020 7493 1003 providing as much detail about the item as possible.  The more detail you can give the venue team, the easier it is for them to attempt to locate your item.

If an item is found at the club or left in the cloakroom and not collected, we will endeavour to store the item for a maximum of 30 days.

IS THE CLUB AVAILABLE FOR PRIVATE HIRE OR PRIVATE EVENTS?

Yes, but not on a Saturday. If you have an enquiry then give us a call on 020 4558 7944.

I’M INTERSTED IN A JOB, WHO DO I CONTACT?

If you’re interested in working with us, send your CV and contact details to hello@carwash.co.uk

HOW DO I BUY TICKETS?

Tickets for Bottomless Brunch, Bootleg, Carwash & Boom can be purchased direct via this link here

DO I NEED TO PRINT MY TICKETS?

We’d prefer it if you didn’t! Each ticket you purchase contains a unique QR code that, when loaded onto your smartphone, will be scanned by our door hosts prior to entry.

I HAVEN’T RECEIVED MY TICKET, WHAT DO I DO?

There is an option to message us direct via the platform where you purchased your ticket.

Or alternatively, call us on 020 4558 7944 or email hello@carwash.co.uk

HOW DO I BOOK A VIP TABLE?

You can book VIP tables direct online here. Or if you have questions prior to purchase, then give us a call on 020 4558 7944.

DO YOU OFFER ANY DISCOUNTS?

We don’t offer any discounts on Saturday's.

DO I NEED ID?

Yes without a doubt! The minimum age of entry into Carwash is 18.  Valid physical ID is required to enter the club and will be scanned prior to entry. All data is held solely by our respective venues.

We will only accept holographic government issued ID such as an unexpired UK or international passport, an unexpired UK or EU driving or provisional licence, or an EU national identity card.

Please note that a photo of an ID on your phone will not be accepted.

IS THERE A DRESS CODE?

On Saturday's we are the UK’s most outrageous, flamboyant, and insane fancy dress party! It’s time to get creative.

After 3 decades of decadent glamour and out-and-out absurdity, Carwash has come of age once again with fashion’s spotlight firmly back on high-voltage glitter and sparkle. Capturing the hedonistic spirit of decades past, Carwash is the hottest place to channel the independent spirit of the 70s, 80s, 90s or 00s.

Mix and match the high street with car boot finds, hire from a costume shop or make it yourself. Come in your own style, clash the decades or create something fabulously absurd.

Express yourself in electric colours, jump to the beat in sequin jumpsuits, shake your body in neon gym wear, blame it on the boogie in Miami Vice suits, or use it up and wear it out in high tops and gold rope chains.

For more costume ideas have a peek at our Pinterest page here for dress up tips.

WILL I BE SEARCHED?

Yes. Search is in place for the safety of all our guests and is a condition of entry to the club. All guests agree to be searched prior to entry and, if deemed necessary, throughout the duration of their attendance at the club.  Guests will only be searched by a member of the same sex.  Should a guest refuse to be searched, that guest will be refused entry.

WILL I BE REFUSED ENTRY?

We invite all our guests to come to Carwash with a fun and positive mindset. If you are over 18, come as a minimum of two, look the part and act in the right way, then you’ll be welcome.

We encourage you to have a good time and drink responsibly. However, the management of the club reserve the right, at its sole discretion, to refuse admission or service to any guests who we believe are, or appear to be, intoxicated. Furthermore, anti-social behaviour will not be tolerated and will also lead to refusal of entry to the club.

3 Floors of Pure Partying in Central London

We have stormed the globe hosting parties across every continent for over three decades where people from all walks of life mix in a fun and friendly atmosphere, fuelled by the very best party music. That, combined with wall to wall dressed up clubbers, stunning décor and a super-charged CARWASH team, means we proudly hold the title of Europe’s longest running Pop & Disco club.

Our CARWASH recipe is a tasty combination of disco classics and remixes mixed with a dress the funk up attitude, sassy DJs and a great crowd, making us the ideal place to come when planning a night out or a big celebration, bottomless brunch, cocktail masterclass or dinner our Manhattan inspired restaurant.

Call Us

020 4558 7944

E-mail Us

hello@carwash.co.uk

Visit Us

Loop, 19 Dering St, W1S 1AH

Nearest Tube

Oxford Circus, New Bond Street

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Opening Hours

Thursday
8pm - 1am
Saturday
Midday - 3am

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Carwash Nightclub

Carwash Clubs

ID

The minimum age of entry into Carwash is 18.  Valid physical ID is required to enter the club and will be scanned prior to entry. All data is held solely by our respective venues.

We will only accept holographic government issued ID such as an unexpired UK or international passport, an unexpired UK or EU driving or provisional licence, or an EU national identity card.

Please note that a photo of an ID on your phone will not be accepted.

Refunds will not be issued for refusal of entry due to no valid ID.

DRESS CODE

The Carwash dress code is optional. For those in true Carwash spirit, and there are many, dress to excess as your favourite music or style icon from the 70s, 80s, 90s and 00s and turn the Carwash dance floor into your personal catwalk.

We ask that all our guests arrive smartly dressed and keep it stylish, fashionable, and funky.  Our Carwash Crew work hard to make sure the club is ready for you to party, so we ask that you do the same.  Appropriate jeans, t-shirts and branded trainers are all acceptable.  Tracksuits and sportswear are not permitted unless part of a retro outfit.

Refunds will not be issued for refusal of entry due to our dress code.

For more on our dress code please visit our FAQs.

SEARCH POLICY

Search is in place for the safety of all our guests and is a condition of entry to the club. All guests agree to be searched prior to entry and, if deemed necessary, throughout the duration of their attendance at the club.  Guests will only be searched by a member of the same sex.  Should a guest refuse to be searched, that guest will be refused entry.

We operate a zero-tolerance policy on drugs and anyone who, in our sole opinion, is suspected of taking, dealing, or asking for drugs will be searched and ejected from the club. In instances where drugs are found, guests will be detained, and the matter will be reported to the police.  Any guests found to be in possession of offensive weapons of any kind will be detained, and the matter will be reported to the police.

RIGHT OF REFUSAL OF ENTRY

We invite all our guests to come to Carwash with a fun and positive mindset.

We encourage you to have a good time and drink responsibly. However, the management of the club reserve the right, at its sole discretion, to refuse admission or service to any guests who we believe are, or appear to be, intoxicated. Furthermore, anti-social behaviour will not be tolerated and will also lead to refusal of entry to the club.

Refunds will not be issued for refusal of entry due to intoxication or anti-social behaviour.

REFUND AND CANCELLATION POLICY

All prepaid tickets and VIP packages are sold on a non-refundable basis. You understand that the purchase of any pre-paid tickets and VIP packages means that you have fully read and understood our Terms & Conditions.

Carwash operates a 7-day cancellation policy, so if you need to cancel your ticket or VIP reservation, you should do so no less than 7 days prior to the event date to receive a full refund (less any booking fees).  Any cancellation less than 7 days prior to the event date will result in the full ticket or package price being non-refundable. We do not provide refunds on pre-paid tickets or VIP packages post event either.

VIP PACKAGES

We arrange tables and booths to accommodate seating for approximately one third of your party with standing space for the remaining guests. Your area is a base for the evening and therefore will not seat the whole party. Our guests are often spread across the venue, on the dance floor, in the bathroom, or perhaps at the bar. This ratio is based on experience and is usually more than adequate.

If you do want to seat your whole party, then please advise your booking co-ordinator as a dinner reservation may be more suitable.

Please note that when booking a VIP Pearl package your table will be in the ground floor Cocktail Lounge or in the Restaurant. A VIP Ruby and VIP Emerald package will be located in a booth in our 2nd room on the middle floor, which plays nu-disco, funky house tunes and club anthems. Our premium packages, the VIP Sapphire and the VIP Diamond, guarantee the full Carwash experience of retro disco music from the 70s through all the decades, in a private booth in the main room.

We will endeavour to accommodate your booking on your preferred floor, however the Carwash and/or Venue team reserve the right to re-allocate areas depending on availability and group size. A request for a particular room is only a request and cannot be guaranteed, except for our premium VIP Sapphire and VIP Diamond packages.

Your private area will be held for a maximum of 30 minutes from your booking time. Please aim to arrive early to avoid disappointment as after this time we reserve the right to charge the full admission fee for each guest or give your booth to someone on the waiting list.

On Saturday's the latest time we take table bookings is 10pm for our standard VIP packages and 10.30 pm for our premium VIP packages, unless a late arrival has been specifically pre-arranged with us on 020 4558 7944.

PHOTOGRAPHY

Personal photos are permitted in the club. Unauthorised filming or photography of any kind at the club is strictly prohibited.

There may, from time to time, be promotional and/or commercial photography and visual and/or audio recording of the club, the DJs, and our guests.  By entering the club, you consent to the filming and recording of your likeness for use by Carwash and our venues for any purpose and in all media.

LOST PROPERTY

If you have lost an item, please contact our venue direct on 020 7493 1003 providing as much detail about the item as possible.  The more detail you can give the venue team, the easier it is for them to attempt to locate your item.

If an item is found at the club or left in the cloakroom and not collected, we will endeavour to store the item for a maximum of 30 days.

ALL TICKETING ENQUIRIES

Call us on 020 4558 7944 or email hello@carwash.co.uk

LARGE GROUP ENQUIRIES

We give preference to mixed groups. If you are a large single sex group, please contact hello@carwash.co.uk prior to booking.

Any booking of large single sex groups without contacting us in advance will result in the tickets or VIP package being non-refundable.

SINGLE PERSON POLICY

We do not permit entry to single persons unaccompanied; you must come in a group of a minimum of two.

RE-ENTRY POLICY

Please ensure you have all you need before entering the club as we do not permit re-entry.

YOUR SAFETY IS OUR PRIORITY

Our teams are here to support you. If you’re on a date that isn’t working out, you are getting unwanted attention or someone isn’t taking ‘no’ for an answer, then just head to any one of our team and Ask for Angela.

Our trained staff will be able to support you to leave the venue safely or ensure you are reunited with a trusted friend.