Contact Us
Call Us
020 4558 7944
E-mail Us
hello@carwash.co.uk
WhatsApp Us
07305 437972
Funkin' Up Fridays
Simmons Shoreditch
104 – 108 Curtain Road, EC2A 3AH
Bottomless Disco Brunch
Core London, Aldermary House
10-15 Queen Street, EC4N 1TX
Classic Carwash Saturdays
Simmons Holborn
109 Kingsway, WC2B 6PP
Club Opening Hours
Get In Touch
Frequently Asked Questions
HOW DO I BUY TICKETS?
Tickets for Carwash nights and our Bottomless Disco Brunch can be purchased direct via our What's On page.
DO I NEED TO PRINT MY TICKETS?
We’d prefer it if you didn’t! Each ticket you purchase contains a unique QR code that, when loaded onto your smartphone, will be scanned by our door hosts prior to entry.
I HAVEN’T RECEIVED MY TICKET, WHAT DO I DO?
There is an option to message us direct via the platform where you purchased your ticket.
Or alternatively, call us on 020 4558 7944 or email hello@carwash.co.uk
DO YOU OFFER ANY DISCOUNTS?
We don’t offer any discounts on a Saturday.
DO I NEED ID?
Yes without a doubt! The minimum age of entry into Carwash is 18. Valid physical ID is required to enter our venues and will be scanned prior to entry. All data is held solely by our respective venues.
We will only accept holographic government issued ID such as an unexpired UK or international passport, an unexpired UK or EU driving or provisional licence, or an EU national identity card.
Please note that a photo of an ID on your phone will not be accepted.
IS THERE A DRESS CODE?
We ask that all our guests arrive smartly dressed and keep it stylish, fashionable, and funky. Our Carwash Crew work hard to make sure our venues are ready for you to party, so we ask that you do the same. Appropriate jeans, t-shirts and branded trainers are all acceptable. Tracksuits and sportswear are not permitted.
Refunds will not be issued for refusal of entry due to our dress code.
WILL I BE SEARCHED?
Yes. Search is in place for the safety of all our guests and is a condition of entry to the venue. All guests agree to be searched prior to entry and, if deemed necessary, throughout the duration of their attendance. Guests will only be searched by a member of the same sex. Should a guest refuse to be searched, that guest will be refused entry.
WILL I BE REFUSED ENTRY?
We invite all our guests to come to Carwash with a fun and positive mindset. If you are over 18, come as a minimum of two, look the part and act in the right way, then you’ll be welcome.
We encourage you to have a good time and drink responsibly. However, the management of our venues reserves the right, at their sole discretion, to refuse admission or service to any guests who they believe are, or appear to be, intoxicated. Furthermore, anti-social behaviour will not be tolerated and will also lead to refusal of entry.
ID
The minimum age of entry into Carwash is 18. Valid physical ID is required to enter the club and will be scanned prior to entry. All data is held solely by our respective venues.
We will only accept holographic government issued ID such as an unexpired UK or international passport, an unexpired UK or EU driving or provisional licence, or an EU national identity card.
Please note that a photo of an ID on your phone will not be accepted.
Refunds will not be issued for refusal of entry due to no valid ID.
DRESS CODE
We ask that all our guests arrive smartly dressed and keep it stylish, fashionable, and funky. Our Carwash Crew work hard to make sure our venues are ready for you to party, so we ask that you do the same. Appropriate jeans, t-shirts and branded trainers are all acceptable. Tracksuits and sportswear are not permitted.
Refunds will not be issued for refusal of entry due to our dress code.
SEARCH POLICY
Search is in place for the safety of all our guests and is a condition of entry to the club. All guests agree to be searched prior to entry and, if deemed necessary, throughout the duration of their attendance at our venues. Guests will only be searched by a member of the same sex. Should a guest refuse to be searched, that guest will be refused entry.
We operate a zero-tolerance policy on drugs and anyone who, in our sole opinion, is suspected of taking, dealing, or asking for drugs will be searched and ejected from the venue. In instances where drugs are found, guests will be detained, and the matter will be reported to the police. Any guests found to be in possession of offensive weapons of any kind will be detained, and the matter will be reported to the police.
RIGHT OF REFUSAL OF ENTRY
We invite all our guests to come to Carwash with a fun and positive mindset.
We encourage you to have a good time and drink responsibly. However, the management of our venues reserve the right, at their sole discretion, to refuse admission or service to any guests who they believe are, or appear to be, intoxicated. Furthermore, anti-social behaviour will not be tolerated and will also lead to refusal of entry to the venue.
Refunds will not be issued for refusal of entry due to intoxication or anti-social behaviour.
REFUND AND CANCELLATION POLICY
All prepaid tickets are sold on a non-refundable and non-transferable basis. If you are unable to attend, your refund or transfer request will be declined. We do not provide refunds on prepaid tickets post event either.
In the unlikely event of a cancellation or postponement by us, all ticket holders will be automatically refunded or transferred to a future date.
PHOTOGRAPHY
Taking personal photos is permitted at our venues. Unauthorised filming or professional photography of any kind that has not been commissioned by us is strictly prohibited.
There may, from time to time, be promotional and/or commercial photography and visual and/or audio recording of the venue, the DJs, and our guests. By entering the venue, you consent to the filming and recording of your likeness for use by Carwash and our venues for any purpose and in all media.
LOST PROPERTY
If you have lost an item, please contact the venue direct providing as much detail about the item as possible. The more detail you can give the venue team, the easier it is for them to attempt to locate your item.
If an item is found at the venue or left in the cloakroom and not collected, they will endeavour to store the item for a maximum of 30 days.
ALL TICKETING ENQUIRIES
Call us on 020 4558 7944 or email hello@carwash.co.uk
LARGE GROUP ENQUIRIES
We give preference to mixed groups. If you are a large single sex group, please contact hello@carwash.co.uk prior to booking.
Any booking of large single sex groups without contacting us in advance will result in the tickets being non-refundable.
SINGLE PERSON POLICY
We do not permit entry to single persons unaccompanied; you must come in a group of a minimum of two.
RE-ENTRY POLICY
Please ensure you have all you need before entering the venue as we do not permit re-entry.
YOUR SAFETY IS OUR PRIORITY
Our teams are here to support you. If you’re on a date that isn’t working out, you are getting unwanted attention or someone isn’t taking ‘no’ for an answer, then just head to any one of our team and as for help.
Our trained staff will be able to support you to leave the venue safely or ensure you are reunited with a trusted friend.